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Handling grievances and conflict management

Half day session

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Handling grievances and conflict management

August 7, 2040 @ 8:00 am - August 16, 2061 @ 5:00 pm

Our experienced lawyers provide in-house training for functional business managers and also for central support functions, in a wide range of industries and organisations. We are happy to work with you to develop bespoke seminars on particular topics, and/or to deliver via webinar where the framework of the course allows.

In this particular session, our lawyers can deliver an interactive course, with group exercises based on a case study. While these workshops will be tailored to suit the business, a typical session will cover the legal steps and process concerning:

The initial steps

  • Is it a grievance?
  • Who do you need for the process and who can do it?
  • Timetable


  • How much is needed?
  • Taking witness statements
  • How to handle reluctant witnesses
  • conclusions and next steps

Assessing the evidence




  • Ambiguous resignations
  • Whistleblowing
  • Stalling tactics
  • Serial, old or malicious grievances

Resolution & future proofing

  • How could the grievance have been avoided?


August 7, 2040 @ 8:00 am
August 16, 2061 @ 5:00 pm
Matthew Clayton MA LLM (Cantab), CIPP/E
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Mathew Clayton
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