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Effective 1 June, we have a new address: 34 Imperial Square, Cheltenham, Gloucestershire GL50 1QZ
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Legal, regulatory & cyber security information

Legal


Disclaimer

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Privacy

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How we handle your personal data

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Our pricing 

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Copyright

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Online dispute resolution

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Diversity statement

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COVID-19: Risk assessment and safe working practices (internal protocol)

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What if I get a suspicious looking email?

If you suspect an email is not from us, don’t click on any links it contains or open any accompanying attachments. Instead, please forward it to phishing@willans.co.uk. We take these matters very seriously and will fully investigate the email in question.

Cyber‑crime is on the increase including email interception targeted at law firms. We will never tell you of changes to our bank details by email nor will we accept notification of changes to your bank details by this method.

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Our complaints procedure

We are committed to providing a high quality legal service to all our clients. However, if at any point you become unhappy or concerned about the service we have provided, then you should inform us immediately, so that we can do our best to resolve the problem.

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